At 4 ph, your privacy matters. This page explains exactly what personal information we collect from Filipino players, how we use it, and the steps we take to keep it secure. Reading this policy helps you stay informed and in control of your data.
When you create an account on 4ph, we collect the personal information you provide during registration, including your full name, date of birth, email address, and contact number. This information is necessary to verify your identity, maintain your account, and comply with applicable regulations in the Philippines. When you make deposits or withdrawals using PHP payment methods, we also collect transaction-related data such as payment channel details and transaction amounts — this helps us process your funds accurately and detect any unusual activity. As you use the platform, we may automatically gather technical data including your device type, browser, IP address, and session activity to improve platform performance and ensure a smooth experience on both desktop and mobile. We do not collect more information than is reasonably necessary for the purposes described in this policy, and we will always be transparent about what we hold and why.
Full name, date of birth, email address, mobile number, and account credentials collected at sign-up to verify your identity and maintain your 4 ph account securely.
Transaction records, PHP deposit and withdrawal details, and payment channel data used to process your funds and meet financial compliance requirements.
IP address, device type, browser version, and session activity collected automatically to keep the platform running smoothly and to detect suspicious access patterns.
Messages and queries you send to our support team are retained to resolve your issue and improve the quality of assistance we provide to Filipino players.
The personal information we collect is used solely to operate and improve the 4 ph platform, process your transactions, verify your identity, and comply with legal obligations applicable in the Philippines. We use your data to personalise your experience, send you important account notifications, and provide responsive customer support when you need it. Your information is never sold to third parties for marketing purposes — we only share data with trusted service providers who assist us in running the platform, such as payment processors and identity verification partners, and only to the extent necessary for those specific purposes. All third-party partners we work with are contractually required to handle your data securely and in line with applicable privacy standards. In the event that we are required by law or a regulatory authority to disclose your information, we will do so only to the extent legally required and will notify you where permitted. We implement industry-standard security measures including data encryption, access controls, and regular security reviews to protect your personal information from unauthorised access, loss, or misuse. If you believe your data has been compromised or you have a privacy concern, please reach out to our support team immediately so we can investigate and act promptly.
As a registered player on the 4 ph platform, you have the right to access the personal information we hold about you and to request corrections if any details are inaccurate or out of date. You may also request the deletion of your personal data in certain circumstances, subject to our legal and regulatory obligations — for example, we are required to retain certain transaction records for a defined period under applicable Philippine regulations. If you wish to exercise any of these rights, you can contact our support team through the platform and we will respond to your request within a reasonable timeframe. You have the right to withdraw consent for any data processing that is based solely on your consent, though this will not affect the lawfulness of processing carried out before the withdrawal. We also respect your right to lodge a complaint with the relevant data protection authority in the Philippines if you feel your privacy rights have not been upheld. For any questions about this Privacy Policy or how your data is handled, the FAQ page is a good starting point, and our support team is always available to assist. Keeping your account details current and your login credentials secure is one of the most effective ways you can protect your own privacy on the platform.
If you have any questions about how 4 ph handles your personal information, visit the FAQ page for quick answers, or log in to manage your account and privacy settings directly.